Customer support for small businesses

A friendly assistant that looks after your customers, day and night

You tell us about your business. We handle the rest. Claribizz answers the questions you hear every day, catches enquiries after hours, and passes anything tricky to your team.

Start your free trial See how it works

Set up for you by our team. You never touch anything technical.

The Claribizz difference

Running a business is a 24-hour job.
Claribizz covers the night shift.

Here is how it feels before and after.

Without Claribizz

✕Customers wait hours for a reply, and some leave

✕You spend hours a day answering the same questions

✕Enquiries that arrive at night are cold by morning

✕No idea what customers ask most

✕Your team is stuck on replies instead of growing the business

With Claribizz

✓Customers get an answer right away

✓Everyday questions are answered all day, every day

✓Night-time enquiries are answered while you sleep

✓A monthly summary of what customers ask and need

✓Your team focuses on what only people can do

Features

Everything you need to step away from your inbox

Built to be accurate and easy. No technical background needed.

💬

Understands how customers really write

Customers never phrase things the same way twice. Claribizz understands what they mean, not just the words they use.

🔒

Never makes things up

Claribizz only answers from what you tell it. If it doesn't know, it says so and connects the customer to your team. No wrong promises.

🤝

Hands over to your team smoothly

Complaints, refunds and complicated requests go to your team, with the whole conversation attached so nobody has to ask twice.

📈

Gets better every month

We review what customers asked and what Claribizz couldn't answer, then update your assistant to close the gaps.

How it works

We do the work. You stay in charge.

You answer a few questions about your business. Our team does the rest.

Tell us about your business

Fill in a short guided form: what you offer, your prices and hours, and the questions customers ask most.

We build and test it

Our team sets up your assistant in your own words and tests it with real customer questions before it goes live.

Add one line to your website

We give you a single line to paste into your site. It works on Shopify, Wix, Squarespace, WordPress and more.

Pricing

Simple, open pricing

Every plan starts with a free trial. Change or cancel your plan at any time.

Starter

$29

per month

For small shops getting started

Up to 500 conversations a month
Chat on your website and WhatsApp
Handover to your team with the full conversation
Monthly summary of what customers ask

Start free trial

Frequently asked questions

Do I need any technical skills?

No. You fill in a simple form and we build everything. The only step on your side is adding one line to your website, and we can guide you through it or do it with you.

What happens if Claribizz doesn't know the answer?

It never guesses. It tells the customer honestly and passes the conversation to your team, with everything the customer has already said.

Can I control what it says?

Yes. You tell us your tone, your greeting and your answers to the questions that matter most, and we set it up in your words. You can ask us for changes whenever your business changes.

Is there a setup fee?

Yes, a one-time setup fee covers our team building, testing and launching your assistant. The monthly plan covers keeping it running and improving it as your business changes.

Where does it work?

On your website, including Shopify, Wix, Squarespace, WordPress, Webflow, or any site where you can add a line of code, and on WhatsApp.